Data Breach – 250 Million Microsoft Customer Support Records Exposed Online

If you have ever contacted Microsoft for support in the past 14 years, your technical query, along with some personally identifiable information might have been compromised.

Microsoft today admitted a security incident that exposed nearly 250 million “Customer Service and Support” (CSS) records on the Internet due to a misconfigured server containing logs of conversations between its support team and customers.

According to Bob Diachenko, a cybersecurity researcher who spotted the unprotected database and reported to Microsoft, the logs contained records spanning from 2005 right through to December 2019.